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Our bus has a small amount of luggage space and we can accommodate one or two folding wheel chairs. It does not have a wheelchair lift nor the space for large wheelchairs.
We do not take dogs (with the exception of assistance dogs) on the bus due to very restricted room and because not all of our passengers are comfortable with dogs in close proximity. Our bus is a 16 seat minibus therefore has restricted space on board.
Assistance Dogs must be clearly identifiable as an Assistance Dog and not be carried in an unsafe way: they must not block the aisle or the exit which does limit where they can go on our bus. Though we will do our best to accommodate an Assistance Dog there may be occasions when this may not be possible, particularly when the bus is nearing capacity as it often does on our busiest routes. See Section 4 of UK Government Guidance: Guidance Buses and coaches: features and help for disabled people
Yes , in fact most of our passengers travel using their bus passes.
If you do not have a bus pass then we accept cash. We cannot take card payments.
Our drivers can make small deviations from the route to pick up passengers from outside of their homes or drop them off outside their homes. Our drivers are happy to carry shopping from the bus to passengers’ front doors if required.
No, as with all public service buses regulations do not permit bookings, seat are on a first come first served basis.
Yes, the bus can be hired for private trips on a driver assisted hire basis. The bus is available to hire only when it is not required to operate a published timetable and is subject to driver availability.
No, we operate a single mini bus driven by a handful of volunteer drivers, we cannot support a school bus service. Any queries regarding school buses should be directed to Suffolk County Council (https://www.suffolkonboard.com/school-travel/travelling-to-school/). Established bus timetables can be found at https://www.suffolkonboard.com/school-travel/travelling-to-school/school-timetables/
Yes it is support@combus.org.uk
Yes, see here, at the bottom of the timetable page.